“Growth to come from inside the company rather than through acquisitions.” “One thing you don’t transport is culture. …..I wouldn’t want to tackle buying them and trying to convert their culture to ours. I would rather grow it internally and not have to make changes in someone else’s company.”
“As soon as you give up the customer to someone else, you give up control over the sale and over the after-sale service….if something doesn’t run perfectly, we have no one to blame but ourselves.”
“Be open to new ideas, but don’t abandon the learnings gained by experience.”
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